Privacy Policy

Overview

PurVault ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit purvault.com or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

• Name and email address (when joining our waitlist or making a purchase)
• Shipping and billing address (for order fulfillment)
• Payment information (processed securely — we never store full card numbers)
• Messages sent through our contact form

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs through standard server logs and analytics tools.

How We Use Your Information

• To fulfill and ship your orders
• To send order confirmations and shipping updates
• To send marketing emails (only if you opt in — you can unsubscribe at any time)
• To respond to your inquiries and support requests
• To improve our website and products

Cookies

We use cookies and similar technologies to remember your cart, understand site usage, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

Third-Party Services

We work with trusted third-party service providers, including:

• Netlify — website hosting and delivery
• Klaviyo — email marketing (if you opt in)
• Shopify — future checkout and order processing

These providers have their own privacy policies and are bound by data processing agreements.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. California residents have additional rights under the CCPA, including the right to know what data we collect and to opt out of any sale of personal information (we do not sell personal data).

To exercise any of these rights, email us at hello@purvault.com.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order information is typically retained for 7 years for tax and compliance purposes.

Contact

Questions about this policy? Email hello@purvault.com and we'll respond within 5 business days.